Refund and Returns Policy
7-Day Refund Policy
You may request a refund within 7 days of purchase without any issues. Simply contact us, and we will process your refund promptly.
14-Day Compatibility Refund Policy
If you find that the plugin does not work correctly on your WordPress environment, you can request a refund within 14 days of purchase. After 14 days, no refunds will be provided.
Payment Terms
Payment Methods
You can make payments on our website using a credit card or PayPal.
Automatic Renewal
Please note that purchasing a license for the plugin constitutes an automatically renewing annual subscription. Users have the right to cancel the subscription at any time, and the license will expire at the end of the current term.
Liability Disclaimer
The owner of the plugin (Yoni and Maspik Ltd.) disclaims all responsibility for the functionality of the website on which the plugin is installed.
Subscription and Renewal
Subscription Term
Each subscription is valid for one year from the date of purchase. The subscription will renew automatically each year unless canceled by the user.
Cancellation
Users can cancel their subscription at any time from their account settings on our website. Upon cancellation, the plugin license will remain active until the end of the current subscription period.
Price Changes
We reserve the right to change the subscription fees at any time. Existing subscribers will be notified in advance of any fee changes and will have the option to cancel their subscription before the new fees take effect.
License Usage
License Activation
The license key provided upon purchase must be activated on your website to activate the Pro option. The license key is non-transferable.
License Transfer Restrictions
The license is non-transferable and is intended for the original purchaser only. The license holder is permitted to use the license for their own projects or on behalf of their clients. However, the license cannot be resold or transferred to another individual or entity. Each license is tied to the account of the purchaser and must remain with the original license holder.
Support
Support Scope
We provide support for issues related to the plugin’s functionality and compatibility with WordPress. Customization requests and third-party plugin conflicts are outside the scope of our support services.
Support Availability
Support is available via our support forum or email. We strive to respond to all support requests within 24-48 hours, excluding weekends and holidays.
Data Collection and Privacy
Data Usage
We do not store any personal user data. The plugin operates within your WordPress environment without transmitting sensitive data to external servers.
GDPR Compliance
Since no user data is stored or transmitted by the plugin, it complies with GDPR regulations.
Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or through a notice on our website.