Privacy Policy

Last updated: May 2026

At MASPIK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when using our website and services.

Who We Are

This website is operated by MASPIK and provides software products, licenses, updates, and related services for WordPress users.

Information We Collect

When you use our website, place an order, contact support, or create an account, we may collect information such as:

• Name
• Email address
• Billing information
• Company name (optional)
• IP address
• License and purchase information
• Support request details
• Technical information related to website usage

Payments

Payments on our website may be processed through third-party payment providers such as:

• Stripe
• PayPal

We do not store full payment card details on our servers.

Payment providers may process your data according to their own privacy policies and legal obligations.

WooCommerce & Accounts

Our store operates using WooCommerce and related WordPress technologies.

When creating an account or purchasing a product, certain information is stored to:

• Process purchases
• Provide license access
• Deliver software updates
• Manage subscriptions
• Handle refunds and customer support

License Activation

MASPIK products may communicate with our licensing servers to:

• Validate active licenses
• Verify subscription status
• Enable product updates
• Prevent license abuse

This communication may include technical information such as:

• License key
• Domain name
• Plugin version
• Activation status
• IP address

Cookies

Our website may use cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Improve website functionality
• Analyze website traffic
• Support shopping cart and checkout functionality

You may disable cookies through your browser settings, although some parts of the website may not function properly.

Analytics

We may use analytics and performance tools to better understand website usage and improve our services.

These tools may collect anonymized or aggregated technical information such as:

• Browser type
• Device information
• Pages visited
• Referral sources
• General geographic region

Support Forms & Communication

When contacting us through support forms, email, or other communication channels, we may store the information you provide in order to:

• Respond to inquiries
• Provide technical support
• Improve our products and services

Refund Policy

We offer refunds within 14 days of the original purchase date.

Refund requests submitted after 14 days may not be eligible for a refund unless otherwise required by applicable law.

Data Retention

We retain customer and order information only as long as reasonably necessary for:

• Account management
• Licensing services
• Legal obligations
• Security and fraud prevention
• Customer support

Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure.

MASPIK Cloud Features

Some optional MASPIK features may use cloud-based services for spam detection and abuse prevention.

For more information about MASPIK Matrix privacy and data processing practices, please visit:

MASPIK Matrix Privacy & Data Processing

Your Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal data, including:

• Access to your data
• Correction of inaccurate information
• Deletion requests
• Restriction of processing
• Objection to certain uses of data

To request assistance regarding your personal data, please contact us through our website.

Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of external websites or services.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have questions regarding this Privacy Policy or our data practices, please contact us through the official MASPIK website, or by email to: [email protected].